Hotel security and hospitality staffing questions, answered

VWF provides unarmed security officers for hotels, resorts and commercial office buildings. Our officers are recruited, screened and trained for customer service, so they greet guests and tenants, give directions, track visitors at office lobby desks and help front desk staff on busy days. They also walk the property, watch entrances and respond calmly when something needs attention. Think of them as lobby ambassadors with a security role.

Our standard service is unarmed security officers, trained in customer service and chosen for their judgment. We believe a friendly, trained officer who knows the property and its guests is the right fit for hotels, resorts and offices. Armed officers are available only on request, after a site review, and we talk through the reasons with each client before making any recommendation.

Yes. You choose the presentation for each post. A black suit and black tie gives a professional, discreet appearance that suits luxury lobbies and executive floors. A tactical presentation is easier to spot at busy entrances, parking areas and loading docks. Many clients mix both, for example suits in the lobby and tactical at the service entrance. We review each post with you and recommend what fits your property.

A concierge security officer works the lobby desk of a commercial office building. They greet tenants by name, check in and track visitors, answer questions and help deliveries reach the right place. At the same time, they balance the needs of tenants, visitors and building safety, so the lobby stays welcoming and orderly. VWF places concierge-style officers in office buildings, and you choose whether they wear a suit or a tactical presentation.

Yes. These services are new, and we are now accepting requests. We are now building our roster of cooks, housekeeping staff and maintenance engineers for hotels, resorts and restaurants. Our executive search service looks for leadership candidates who fit your culture and your guests. We apply the same careful recruiting and screening we use for our security officers, and we talk through each request in detail before we start.

VWF is headquartered in Miami, Florida, and serves properties across South Florida, including Miami Beach, Brickell and Downtown Miami, Coral Gables, Doral, Aventura, Fort Lauderdale, Boca Raton and Palm Beach. We also staff teams for clients anywhere in the world, in other states and in other countries. Wherever your property is, we review it, recruit and train the team, and stay in touch through our management team.

Call us or send a request through our contact page. Tell us the type of property, the location, the posts or roles you need, the hours and the look you prefer for your officers. A member of our team will reach out, and for many properties we suggest a site review. Then we send a free quote with our recommendation. There is no obligation, and we can adjust the plan until it fits.

Send your details through our contact page and tell us whether you want to work as an employee or as an independent security partner. Everyone needs at least 3 years of security experience, must be at least 18, must be eligible to work in the United States, and must pass a drug screening, a background check and credential validation. Independent partners also need 10 years in our market sectors, a valid professional license and their own insurance.