Our story
Our management team has spent more than 30 years in hospitality security. Over that time we noticed something simple. The officers guests remember are the ones who smile, hold the door, know where the nearest pharmacy is and stay calm when a night gets busy.
VWF was built around that kind of officer. We wanted a company where security feels like part of the welcome, the way a good concierge or a front desk agent does. Miami, with its hotels, resorts and busy office towers, was the natural place to start.
Our mission
We recruit, screen and train officers who deliver customer-service-oriented security for hospitality and commercial office buildings. Every part of how we work comes back to that sentence.
In practice, that means our officers are hosts first. In a hotel they help guests find their way and keep the lobby relaxed. In an office building they greet tenants by name and check in visitors without fuss. At a resort they are a familiar presence on regular patrols of the grounds. You can see every way we put this to work in our hospitality security services.
How we choose and prepare our officers
We are careful about who wears our name. Every officer has at least 3 years of security experience, and we prefer people who have worked with a national firm. Each one passes a pre-employment drug screening, a background check and credential validation before starting, and random drug screening continues during employment.
Then we train for the job as our clients see it. That means house rules, guest service, clear communication and calm judgment. We brief each officer on the property before the first shift, so they arrive knowing the routines and the people. Interested in joining us? Our careers page explains both ways to work with VWF.
Who we work with
Our core clients are hotels, resorts and commercial office buildings, and our main service is unarmed security officers for those properties. Learn more about our hotel security officers. We also offer event staffing management, remote video monitoring and security consulting.
We are now growing into hospitality staffing and executive search. We are now accepting requests for cooks, housekeeping, maintenance engineers and leadership roles, and we are building that roster with the same care we give our officers.
From Miami, for clients anywhere
Our headquarters is in Miami, Florida. We know South Florida well, and we staff teams for clients anywhere in the world. See the locations we serve, or contact our team to talk about your property.